Reference

How We Handle Your Account Data

We collect and protect the information you share when you open your account, deposit through bKash or Nagad, and browse our lobby. This policy explains what we collect, how we use it, and the choices you have.

Account registration dataPayment transaction recordsDevice and session logsCookie preference controls
9777 dbt How We Handle Your Account Data
PROTECTION MEASURES

How We Secure and Manage Your Information

We encrypt payment data in transit using HTTPS, store passwords as hashed values, and limit internal access to personal records. Cookie consent is captured on your first visit, and you can revoke or adjust your choices in account settings at any time.

Data Encryption

All communication between your device and our servers runs over HTTPS. Payment identifiers for bKash, Nagad and Rocket are tokenised before storage, so sensitive wallet details never appear in plain text in our database logs.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to track which games you open. You can accept or decline non-essential cookies through the banner that appears on your first visit or later in account settings.

Account Security

Passwords are hashed with a modern algorithm and never stored in plain text. If you request a password reset, we send a one-time link to your registered email; that link expires after fifteen minutes for security.

Data Retention

Active account records remain on file as long as you hold a balance or have logged in within the past twelve months.

CONTACT OPTIONS

Reach Us About Privacy Questions

If you want to review the data we hold, request a correction, ask us to delete your account records, or raise a privacy concern, contact our support team through any of the channels below. We aim to respond within two working days.

Team online

Live Chat

Open the chat widget in the bottom right corner of any lobby page. Privacy queries are routed to a senior agent who can pull your data summary or escalate deletion requests to our compliance desk.

Email Support

Send your request to the support email listed in the account settings menu. Include your registered mobile number and a brief description of what you need so we can verify your identity and process the request quickly.

Account Settings

Log in and navigate to account settings, then privacy controls. You can download a copy of your account data, toggle marketing preferences, and submit a formal data-deletion request directly from that panel.

Privacy Policy Questions

We collect your mobile number, email address, date of birth, and preferred currency during registration. When you make your first deposit via bKash, Nagad or Rocket, we also record the payment reference to match the transaction to your account.

Yes. Log in to your account, open the settings menu, and click privacy controls. You will find a button to download your data package, which includes registration details, transaction history, and session logs in a readable format.

We retain deposit and withdrawal records for the period required by financial record-keeping regulations in the jurisdictions where we operate, typically several years. After that retention window, payment logs are archived or permanently deleted.

We share transaction details with bKash, Nagad and Rocket to process your deposits, and with game studios like Pragmatic Play and Evolution to load your session. We do not sell your personal data to advertisers or data brokers.

Go to account settings, select privacy controls, and submit a deletion request. Our compliance team will verify your identity, confirm any pending withdrawals are complete, then remove your personal data within thirty days, subject to legal retention requirements.

We use session cookies to keep you logged in and analytics cookies to track lobby navigation. You can accept or decline non-essential cookies through the banner on your first visit or adjust your choice anytime in account settings.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.